Integrations
Connect to the systems you already run.
RecepDesk speaks to your calendar, EHR, CRM, and telephony stack — reading state before writing, retrying safely on failure, and emitting webhooks for everything else.
How we integrate
Four principles, applied to every connector.
Read-then-write, never blind
RecepDesk reads availability or state from your system of record before committing a write. No double-bookings, no orphaned records.
Fail open, retry safe
If an integration is briefly down, RecepDesk captures the intent and queues it. Calls finish; nothing is dropped silently.
Per-tenant credentials, encrypted at rest
Integration tokens are encrypted (AES-256-GCM) with per-tenant keys via HKDF — never co-mingled, never shared.
Webhook-out for everything else
If your stack isn't in our prebuilt list, signed webhooks expose every event so you can route to anything that speaks HTTPS.
Calendars & scheduling
Calendars & scheduling
Read availability live, write the appointment in the same call.
Google Calendar
Two-way sync with availability check, write-through booking, and conflict detection.
Microsoft 365 / Outlook
Outlook calendar reads + writes via Microsoft Graph. Org-level OAuth supported.
Calendly
Available slots and event-type routing for sales teams using Calendly today.
OpenDental
Native bridge for dental practices — patient lookup, appointment booking, recall management.
EHR / EMR & practice management
EHR / EMR & practice management
Patient lookup, eligibility, and scheduling against your system of record.
OpenDental
Production-grade bridge: patient match, treatment-plan lookup, appointment write, recall scheduling.
Athenahealth / Epic / Cerner
FHIR-compatible patient lookup and scheduling via the major medical EHRs. BAA required.
Generic FHIR R4
If your EHR exposes FHIR R4, RecepDesk can speak to it — patient match, appointment, encounter.
CRM & lead routing
CRM & lead routing
Qualified leads land in your CRM with the full call context.
Salesforce
Lead and contact creation with custom-field mapping. Activity history per call.
HubSpot
Native pipeline updates: new leads, contacts, deals, and activity timeline notes per call.
Webhook-out
Every call event (started, qualified, transferred, summarized) emitted as a signed webhook for your downstream pipeline.
Telephony & messaging
Telephony & messaging
Bring your own number or provision new ones inside RecepDesk.
Twilio Voice
First-class. RecepDesk provisions numbers, sets webhooks, manages SIP transfers, and handles recording consent.
Phone-number porting
Port existing numbers from your current provider. Provisioning and assignment auto-wire to your agent.
SMS follow-up
Outbound SMS for confirmations, no-show reminders, and recall outreach — TCPA consent tracked.
Billing & payments
Billing & payments
Subscription, usage, and connected-account billing handled inside the platform.
Stripe
Subscription + usage-based billing for the platform fee and metered minutes. Webhook lifecycle handled end-to-end.
Stripe Connect
Optional pass-through for tenants that want to charge their own customers through the platform.
Observability & ops
Observability & ops
Production-grade monitoring out of the box.
Sentry
Errors, traces, and per-tenant context surfaced for the live voice pipeline.
Cloudflare Analytics
Worker, KV, and Durable-Object metrics — RecepDesk runs on Workers, so you inherit Cloudflare-grade telemetry.
Audit logs
Every admin action logged with tenant ID, user, action, and timestamp. 7-year retention for HIPAA-touching tenants.
Your stack not listed?
If it speaks HTTPS, it speaks RecepDesk.
Every call emits a structured event — call.started, call.qualified, appointment.booked, lead.captured, transfer.completed — as a signed webhook. Pair that with our REST API and you can integrate to anything in a working session.
Pick your stack at signup. RecepDesk handles the wiring.
On the 14-day trial, our integrations team helps you wire your calendar and CRM during onboarding — included. No professional-services fee.