Industries

Pre-tuned for fourteen industries — not a generic chatbot.

Most AI voice platforms hand you a blank prompt. RecepDesk ships an industry-specific voice persona, system prompt, FAQ library, and policy engine — pre-loaded for the vertical you actually operate in.

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What's pre-built per industry

Four layers, customized before you ever sign in.

Voice persona per industry

Riley for transportation, Alex for fitness, Morgan for skilled nursing — each industry's agent introduces itself in voice and tone that fits the call.

Pre-loaded system prompts

Industry-specific behavior rules ship on day one: what to ask, what to say, what to escalate. You refine, you don't author from scratch.

Compliance built into the policy engine

SAFE Act for mortgage, HIPAA for medical, food-allergen disclosure for restaurant, CMS SNF for skilled nursing — enforced as runtime escalation rules.

Industry-tuned voice models

Eight industries serve fine-tuned Gemini endpoints; the rest run on a strong base. Every industry gets the right policy preset either way.

The fourteen

Each industry, with its specific outcome.

Tap a card to see the dedicated industry page. The eight without dedicated pages are fully wired in the product — sales can walk you through the live agent on a call.

Dental & Orthodontics
Book new patients before they call the practice down the street.
- Insurance pre-checks
- Appointment booking
- Recall reminders
Read the industry page →
Medical & Clinics
HIPAA-aware scheduling and triage, 24/7.
- PHI handling
- Triage routing
- Multi-provider scheduling
Read the industry page →
Skilled Nursing
Verify-first family updates, recert reminders, and discharge routing.
- Authorized-contact verification
- MDS workflows
- Census awareness
Industry page coming soon · ask sales for a walkthrough
Real Estate
Capture every after-hours buyer lead — already qualified.
- Lead qualification
- Tour booking
- MLS-aware Q&A
Read the industry page →
Property Management
Maintenance and emergencies, routed to the right person.
- Maintenance triage
- Emergency routing
- Resident screening
Read the industry page →
Mortgage & Lending
SAFE Act-compliant intake — no rate quotes, no slip-ups.
- SAFE Act guardrails
- Rate-quote blocking
- Loan-officer escalation
Industry page coming soon · ask sales for a walkthrough
Legal
Conflict checks and intake without giving legal advice.
- No-advice guardrails
- Conflict check intake
- Practice-area routing
Read the industry page →
Home Services
Stop handing the next job to your competitor.
- Dispatch routing
- Emergency handling
- Quote intake
Read the industry page →
Restaurants
Reservations and takeout with allergen-aware handoffs.
- Reservation booking
- Allergen escalation
- Large-party routing
Industry page coming soon · ask sales for a walkthrough
Cleaning Services
Quotes, scheduling, and add-ons before the call ends.
- Square-footage quoting
- Service scheduling
- Add-on upsells
Industry page coming soon · ask sales for a walkthrough
Fitness & Wellness
Memberships, trial passes, and class booking.
- Membership signup
- Class booking
- Auto-renewal disclosure
Industry page coming soon · ask sales for a walkthrough
Hospitality
Reservations and concierge with ADA-aware routing.
- Booking + concierge
- Loyalty program lookup
- ADA flag handling
Industry page coming soon · ask sales for a walkthrough
Transportation & Auto
Ride bookings, dispatch, and breakdown escalation.
- Ride/quote intake
- Breakdown safety
- Service scheduling
Industry page coming soon · ask sales for a walkthrough
General Reception
Message taking, routing, and FAQs for any business.
- Message capture
- Hours/location FAQs
- Manager escalation
Industry page coming soon · ask sales for a walkthrough

Your industry not listed?

The platform is industry-agnostic underneath.

If you don't see your vertical, RecepDesk's General Reception template plus our custom-prompt tooling cover most adjacent use cases. Sales can build a tailored agent in a working session.

Talk to sales See how it works

One signup. The right agent for your industry, day one.

Choose your industry in the signup flow. RecepDesk pre-seeds your agent's voice, prompts, FAQs, and compliance rules before you reach the dashboard.

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